Free Shipping & Returns Worldwide | 10% - 80% Discounts

Holiday Extended Return Policy:

Applicable from 10th November till 10th December.
We have extended our return policy for holidays and gifting season which enables our customers to exchange orders till 10th of January, 2023 and request refund within 30 days of receipt.

 

General Return Policy

Our general return policy is set for 30 days of delivery. You can return or exchange almost everything within 30 days of delivery for a full refund or exchange.

Once we have received and inspected your return (usually within 72 hours of receipt), your exchange order will be processed and delivered to you within next 15 business days. In case of refund, it will be issued within 7 business days and you will receive an email confirmation that your return is completed. Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depending on your payment method.

The customer is also entitled for refund/return, in the following cases

  • Wrong product received by the customer
  • Products has some defects
  • Product damaged in shipping
  • Product is tampered

Personalized or other customized product may not be returned for refund or exchange under any circumstances.

Also please note that in case of returns, customers would have to bear charges for shipping back the item to us. For Complete return instructions contact us.

Custom Orders

Return and Alteration

We are committed to get you your perfect jacket in the first go. However, if your custom order doesn’t fit you well, we do the first alteration free of cost.

How do we strive to achieve Win-Win Situations?

Custom (read: bespoke) jackets can be tricky and also keep us on our toes to achieve a win-win situation. The need of return can occur due to the following reasons.

Design & Quality

Solution: Before dispatching your order, we share pictures of your actual product with you. You can review the design, material and stitching before we dispatch it. So this reason is potentially eliminated.

Sizing

Solution: When you place your custom order, our CS agent asks for your body measurement. Please refer to our sizing guide to take your body measurements. When you take your measurements correctly, there are chances for sizing errors. Still, if the jacket reaches you and it doesn’t fit you perfectly, we do the first alteration free of cost. However, you would have to pay to ship the jacket back to us.

Refund

We do not accept returns against refunds for custom orders. Please understand that your custom order is specially made for you. All details including style, material, and accessories are as per your choice and we are not likely to sell them to anyone else.

Expect our call within 24 hours to confirm order details after placing your order!

1

Your cart is empty.